Privacy Policy

This Privacy Policy describes how Mandan Insulation ("we," "us," or "our") collects, uses, and protects information you provide when you visit or interact with our website at www.mandaninsulation.com. We take your privacy seriously and will never sell your personal information to third parties.

By using our website, you agree to the practices described in this policy. If you have questions, contact us at info@mandaninsulation.com.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we may collect:

• Your name
• Your phone number
• Your email address
• Your home address or service location
• A description of your insulation project or service need
• Any other information you choose to include in a message field

Submitting this information is voluntary. We use it solely to respond to your inquiry and provide the services you requested.

Information Collected Automatically

Like most websites, our site may automatically collect certain technical information when you visit, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or search query that brought you to our site
• Date and time of your visit

This information is collected in aggregate and is used to understand how visitors use our website so we can improve it.

Cookies and Analytics

Our website may use cookies - small text files stored on your device - and third-party analytics tools such as Google Analytics to understand site traffic and user behavior. These tools may collect information about your browsing activity in aggregate form. You can disable cookies through your browser settings, though some website features may not function as expected if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and messages
• Schedule and carry out insulation services you have requested
• Send appointment confirmations or follow-up information related to your project
• Improve the content, usability, and performance of our website
• Comply with applicable laws and regulations

We do not use your information for unsolicited marketing, and we do not sell your personal information to advertisers or data brokers.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers. We may share information with trusted third-party tools and platforms that help us operate our website and manage customer inquiries, such as form processing services. These providers are contractually required to protect your information and may not use it for their own purposes.
• Legal requirements. We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our company or others.
• Business transfers. If our business is sold, merged, or transferred, customer information may be part of the assets transferred to the new owner. Any new owner would be subject to the obligations of this Privacy Policy.

Data Retention

We retain personal information for as long as is necessary to fulfill the purpose for which it was collected, including responding to your inquiry and providing services. Contact information related to completed projects may be retained for record-keeping and warranty purposes for up to seven years. Aggregate analytics data may be retained indefinitely in anonymized form.

If you would like your information deleted, please contact us at info@mandaninsulation.com and we will respond within 30 days.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, subject to legal obligations
• Opt out of any future marketing communications from us

To exercise any of these rights, contact us at info@mandaninsulation.com. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit through a link on our website.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or the information we hold, please reach out: